SHIPPING POLICY
Welcome to Celine, where we strive to provide a seamless and delightful shopping experience. Our Shipping Policy outlines the details regarding the shipping process, delivery times, and associated costs to ensure that you have all the information you need when placing an order.
1. Order Processing: All orders at Celine are processed promptly upon confirmation. Our dedicated team works efficiently to pack and dispatch your items as soon as possible.
2. Shipping Rates: Shipping rates are calculated based on the destination, weight, and dimensions of your order. You can view the shipping cost during the checkout process before completing your purchase. We offer both standard and expedited shipping options to cater to your preferences.
3. Shipping Destinations: Celine proudly offers international shipping to various countries. During the checkout process, please select your country to see if we deliver to your location. For a list of countries we currently ship to, refer to our checkout page.
4. Estimated Delivery Times: The delivery time depends on your location and the shipping method selected. Standard shipping generally takes between 7 to 14 business days, while expedited shipping options are available for faster delivery. Please note that these are estimated delivery times and may be subject to unforeseen delays.
5. Tracking Your Order: Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. Use this number to monitor the progress of your delivery. You can also log in to your Celine account and check the order status in the “Order History” section.
6. Customs and Import Duties: For international orders, please be aware that customs and import duties may apply. These charges are imposed by the destination country and are the responsibility of the recipient. Celine has no control over these fees and cannot predict their amount. Customs policies vary widely, so we recommend checking with your local customs office for more information.
7. Order Modifications: Once an order is confirmed, modifications cannot be made. Please review your order carefully before completing the purchase to ensure accuracy in shipping details.
8. Shipping Partners: We collaborate with reputable shipping partners to ensure the safe and timely delivery of your orders. However, in rare instances, unforeseen circumstances such as natural disasters or global events may cause delays. We appreciate your understanding in such situations.